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Can't connect to unsecured WiFi

SOLVED
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Occasional Visitor

Can't connect to unsecured WiFi

Hi

 

I recently updated Poly Studio to 1.1.2.000570 version of firmware and there is no way to connect to unsecured WiFi networks. There are only secured networks on the list of available networks.

 

Darek.

Message 1 of 5
1 ACCEPTED SOLUTION

Accepted Solutions
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Polycom Employee & Community Manager

Re: Can't connect to unsecured WiFi

Hello @dziegiel ,

 

Welcome to the Poly Community.


I would assume this is working as designed and a change would need a feature request via a Poly reseller.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
4 REPLIES 4
Highlighted
Polycom Employee & Community Manager

Re: Can't connect to unsecured WiFi

Hello @dziegiel ,

 

Welcome to the Poly Community.


I would assume this is working as designed and a change would need a feature request via a Poly reseller.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
Highlighted
Occasional Visitor

Re: Can't connect to unsecured WiFi

I have another question.

Is there any chance that Studio would connect to secured and HIDDEN WiFi? 

Message 3 of 5
Highlighted
Polycom Employee & Community Manager

Re: Can't connect to unsecured WiFi

Hello @dziegiel ,

 

I have brought this to the attention of product management and I am trying to get a sales engineer in your country to contact you.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 5
Highlighted
Polycom Employee & Community Manager

Re: Can't connect to unsecured WiFi

Hello @dziegiel 

 

You should receive an Invite from our Beta Team.

 

Best Regards

 

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 5