How do I turn the picture upside down (ceiling mount)? I'm using it with a MTR system (Crestron Flex for Teams). Can't find any good information about this.
Nothing, except an usb connected to crestron flex for teams. I thought it could be used standalone. It works, I get a picture and I control it with the remote controller that come with the camera.
the only way to invert it is to connect it once to a Trio with a Visual+ and set it as inverted. It will then keep that setting. No way around this.
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---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
MTR does not support a way to invert the video source, so the EagleEye IV USB cannot be mounted from the ceiling.
----------- Jeff Schertz - Principal Microsoft Solutions Architect [Blog] Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
a official feature request via a Poly reseller detailing the missed business opportunity would be required for something like this
replied via a mobile device
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
----------------
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
