Re: Poly Studio USB : Microphone

Jh13 · ‎11-18-2020

Hi all,

I am placing Poly Studio in the middle of the room, using presenter mode.

The microphone able to pick up the presenter voice clearly and camera track smoothly.

However, the microphone is also picking up the voices coming from the back of the Studio.

- The Studio updated to latest version 1.3.1.

- Acoustic Fence on (narrow, 60 degree)

Is the Poly Studio USB microphone a omnidirectional mic? Or any solution to overcome this?

Thanks in advance.

SteffenBaierUK · ‎11-18-2020

Hello @Jh13 ,

Welcome to the Poly Community.

We would need to know more about the acoustics in the room. Is there a lot of glass or flat surfaces where the sound could bounce off?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Jh13 · ‎11-19-2020

Hi Steffen,

Thanks for the reply.

The room is build by solid wall and only one of the wall is with window, but it was covered by curtain. Both doors are solid wood.

The ceiling height probably around 10ft.

One more things to add on, they are using Macbook, OS version 14 and above.

Thank you