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Is there a REST API available for PDMS? The specific use case I have in mind is to do asset management where we need to retrieve all phones that are registered with PDMS. Instead of making REST API call to each phone, it'd be much better to make an API call to PDMS.



Message 1 of 3
Polycom Employee

Re: API for PDMS

Hello plcmusr,


Welcome to the Polycom Community.


We have an OBiTALK Service API currently available. The service exposes a REST-like interface, relying on the HTTP/1.1 protocol for request/response framing. As you've indicated, our current implementation of the API does make a call to each device. For example, to get basic device status of the devices in an organization, the following script queries the /devices/{device}/quick-values endpoint for each device, and writes the results to a CSV file. The collected information includes the device online status (device is connected to the OBiTALK service) and its firmware version.

Additional information on our Service API can be found within PDMS-SP, under the Service API section. If you would like to become a Polycom partner, please go to to apply a partner program. If you're already a Polycom partner, and would like to request a PDMS-SP account please send an email to


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Message 2 of 3

Re: API for PDMS

Hi JerRod, thank you for your response.


I couldn't find the script that you were referring to. Could you please upload?


A different question (but related), does the phone support webhook when certain event occurred? For example, when the phone received a call, it'd be great if it can trigger a SOAP/REST call to a URL. 


Thank you!

Message 3 of 3