Re: Are SIP credentials stored in PDMS-SP (and oth...

Steve Sether · ‎03-29-2019

The tool is very powerful and will certainly help us troubleshoot problems.

One thing that I thought about it if the portal stores any form of SIP credintials, or provides some means of accessing them remotely.

In 2019 leaks and mass-hacks are commonplace, and often the best security is to simply limit information access in the first place. If the PDMS-SP portal provides these SIP credentials, it'd be a very tempting target for fraudsters.

This also brings up other potentially sensitive information stored in the portal. What sensitive information does this portal maintain, and what's privacy policy does Polycom have for any data on the site?

SteffenBaierUK · ‎04-01-2019

Hello @Steve Sether ,

welcome to the Polycom Community.

Details in this and how the data is stored etc. can be found at the Security and Privacy White Papers located at https://www.polycom.com/company/privacy/gdpr.html

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Steve Sether · ‎04-01-2019

Thanks. It looks like from what it says in:

https://www.polycom.com/content/dam/polycom/common/documents/whitepapers/pdms-sp-wp-enus.pdf

That no SIP passwords, or even SIP usernames or endpoints are stored in pdsm-sp. Can your confirm that?

JerRod · ‎04-02-2019

Hello Steve Sether,

Correct, we do not store SIP credentials in PDMS-SP.

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Are SIP credentials stored in PDMS-SP (and other sensitive information)?

Are SIP credentials stored in PDMS-SP (and other sensitive information)?

Re: Are SIP credentials stored in PDMS-SP (and other sensitive information)?

Re: Are SIP credentials stored in PDMS-SP (and other sensitive information)?

Re: Are SIP credentials stored in PDMS-SP (and other sensitive information)?