Re: Are SIP credentials stored in PDMS-SP (and oth...

Steve Sether · ‎03-29-2019

The tool is very powerful and will certainly help us troubleshoot problems.

One thing that I thought about it if the portal stores any form of SIP credintials, or provides some means of accessing them remotely.

In 2019 leaks and mass-hacks are commonplace, and often the best security is to simply limit information access in the first place. If the PDMS-SP portal provides these SIP credentials, it'd be a very tempting target for fraudsters.

This also brings up other potentially sensitive information stored in the portal. What sensitive information does this portal maintain, and what's privacy policy does Polycom have for any data on the site?

SteffenBaierUK · ‎04-01-2019

Hello @Steve Sether ,

welcome to the Polycom Community.

Details in this and how the data is stored etc. can be found at the Security and Privacy White Papers located at https://www.polycom.com/company/privacy/gdpr.html

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Steve Sether · ‎04-01-2019

Thanks. It looks like from what it says in:

https://www.polycom.com/content/dam/polycom/common/documents/whitepapers/pdms-sp-wp-enus.pdf

That no SIP passwords, or even SIP usernames or endpoints are stored in pdsm-sp. Can your confirm that?

JerRod · ‎04-02-2019

Hello Steve Sether,

Correct, we do not store SIP credentials in PDMS-SP.

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You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.

Are SIP credentials stored in PDMS-SP (and other sensitive information)?

Are SIP credentials stored in PDMS-SP (and other sensitive information)?

Re: Are SIP credentials stored in PDMS-SP (and other sensitive information)?

Re: Are SIP credentials stored in PDMS-SP (and other sensitive information)?

Re: Are SIP credentials stored in PDMS-SP (and other sensitive information)?