Connecting Trio 8800 to PDMS-E with Cloud Relay

jfnormand · ‎05-27-2019

Hi,

I'm trying to integrate Trio 8800 to PDMS with a cloud relay.

I was not able to find any documentation or example on how can I make this work. I was not able either to find any configuration in the Trio 8800 related to cloud relay.

The software version is 5.8.0

Thanks,

Jean-Francois

SteffenBaierUK · ‎05-28-2019

Hello @jfnormand ,

welcome to the Poly Community.

Did you check this page => here <=?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

SteffenBaierUK · ‎05-28-2019

Hello @jfnormand ,

In addition:

Trio AG – Provisioning Phones

https://documents.polycom.com/bundle/trio-ag-5-9-0-AA/page/c-ucs-ag-provisioning-phones.html

PDMS-E AG – Find your provisioning address

https://documents.polycom.com/bundle/pdms-e-ag-current/page/c3929520.html

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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