Whats the correct process to upload and distribute firmware files to PDMS-e managed devices like trios for example. I want to be able to upgrade the firmware across all my Trio from PDMS-e that are on my local network.
The maximum upload size in the "Resources Files" area is 50mb where or how do I upload the .firmware files? Or can I point directly to Poly's servers to reference the firmware files?
Solved! Go to Solution.
Hello @Brad_W ,
Welcome to the Poly Community.
Please check =>here<=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Hello @Brad_W ,
Welcome to the Poly Community.
Please check =>here<=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Thanks Steffen this put me in right direction. I also figured out that I had to Add Device Update Images to the Download Agent which I believe I was successful in completing as I now have 2 images showing on my cloud relay under Management Agent > Monitor View > View Images with green checkmarks.
For example I am trying to update all my vvx phones to 6.2 when I navigate to the "AUTO_GEN_SW_PROFILE_UC_Software_6_2_0_release_sig_split" profiIe I get the message "couldn't find software message"
Am I missing another step? I get the result on both VVX and Trio phones I do have a cloud relay server that is accesible on my local network by all my devices.