Yesterday I read “Surviving a Conference Call,” an article in the Wall Street Journal that provided suggestions on how to fix some of your conferencing challenges.
Yes, we can all agree that some negative aspects of conference calls are due to basic human nature (people not paying attention, interrupting, etc.) and many of these I chalk up to people just not knowing proper etiquette for a meeting. Why should conference call etiquette be any different from an in person meeting? I don’t generally eat potato chips when meeting in person or over the phone. *Sigh* - there are some things that technology is just never going to fix. Those problems remind me of the comedian Ron White’s catchphrase: “You can’t fix stupid.”
So what can be done to help alleviate, if not eliminate, some of these issues? Since Polycom practically invented the conference phone more than 20 years ago, I wanted to share three important points based on what we’ve learned along the way.
Want more tips and hints on how to the most out of any meeting?
>>Check out our latest Collaboration eGuide that provides simple tips on how to make international meetings more productive.
>>See this blog post on Wired.com, posted by our co-founder Jeffrey Rodman, about how to get great audio in a video call.
The bottom line is, while we’re never going to be able to change human nature (or eliminate the gene that causes us to eat potato chips on the phone), we can help make voice and video more natural and productive. If you use the right technology, we can make some of your conference call headaches go away.
What do you think? What are you conference call headaches? Leave a comment below.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.