Plantronics + Polycom. Now together as Poly Logo

8800 Trio, Hybrid RealConnect setup with Teams and Avaya SIP

Highlighted
Polycom Employee & Community Manager

Re: 8800 Trio, Hybrid RealConnect setup with Teams and Avaya SIP

Hello @Chris Mallett 

 

Siphon Networks Ltd sold this back in 02/07/2019. They are your Tier 1 and they can open Tickets with Poly.

 

Best Regards

 

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 11 of 12
Highlighted
Occasional Visitor

Re: 8800 Trio, Hybrid RealConnect setup with Teams and Avaya SIP

Hello

 

Not sure i can help any. I got the cfg file from someone. You may need to edit. Once confirm powershell, real connect license all done, you can try to copy and paste this see whether your hybrid real connect can work.

 

 

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- Application SIP Dogwood 5.9.1.10906 09-Oct-19 11:34 -->
<!-- Created 15-11-2019 15:01 -->
<!-- Base profile Generic -->
<PHONE_CONFIG>
<!-- Note: The following parameters have been excluded from the export:
btoe.PairingCode=""
-->
<ALL
btoe.pairingMode="Manual"
call.teluri.showPrompt="0"
dialplan.digitmap.lineSwitching.enable="1"
exchange.meeting.realConnectProcessing.skype.enabled="1"
exchange.meeting.realConnectProcessing.teams.enabled="1"
httpd.cfg.secureTunnelRequired="0"
mr.pairButton.notification="0"
mr.video.camera.focus.auto="false"
mr.video.camera.focus.range="942"
tcpIpApp.sntp.olsonTimezoneID="Asia/Kuala_Lumpur"
video.camera.preset.home.pan="502"
video.camera.preset.home.tilt="291"
video.camera.preset.home.zoom="0"
video.camera.previewPosition.y="245"
video.camera.saturation="286"
video.conf.profile="1080p"
voIpProt.H323.enable="1"
call.autoOffHook.1.contact="714779139@t.plcm.vc"
call.autoOffHook.1.enabled="1"
dialplan.1.digitmap="^.+@v\.plcm\.vc$"
dialplan.1.digitmap.mode="regex"
mr.pair.uid.1="64167f77c3ca"
reg.1.address="t.plcm.vc"
reg.1.auth.loginCredentialType="onlineDeviceAuth"
reg.1.label="Real Connect Meeting"
reg.1.protocol.H323="1"
reg.limit="3"
video.camera.1.focus.auto="false"
video.camera.1.focus.range="942"
video.camera.1.saturation="286"
video.camera.1.type="EagleEyeIVUSB"
video.camera.preset.1.pan="506"
video.camera.preset.2.pan="449"
video.camera.preset.3.pan="572"
video.camera.preset.1.tilt="240"
video.camera.preset.2.tilt="310"
video.camera.preset.3.tilt="310"
video.camera.preset.1.zoom="0"
reg.1.server.1.address="t.plcm.vc"
reg.1.server.1.register="0"
reg.1.server.1.transport="TCPpreferred"
/>
</PHONE_CONFIG>

 

Message 12 of 12