I've succefuly set-up my RealConnect on office 365 (was very easy).
This week, I plan to upgrade our Trios to the latest release (5.9.1) from (5.9.0) ahead of Microsoft's January 2020 Oauth deadline:
My approach to upgrading will simply be to download the firmware onto USB stick and upgrade each device via USB. We don't do anything clever in the Trio config, its completely vanilla based on the 5.9.0 firmeware. Devices will remain in Skype for Business mode.
Is there a guide or information somewhere that I can follow to set my Trio's up to work with RealConnect? Or should it work out the box once the device is signed in?
Hello @dwdwdw ,
Welcome back to the Poly Community.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Upgraded the Trios yesterday to Poly_UC_Software_5_9_2_7553_AA_Trio8800_release and was able to join with one touch dial without any further configuration. Video from the meeting room reaches the Teams client okay.
Only issue that appears to be there is no content is being shared from the device back to the Trios.
Started another post on that: