Do you know if it is possible to customize the tenant ID part of MS Teams joining URL?
For example, the URL would look like firstname.lastname@example.org instead of email@example.com.
This kind of customisation is available with BlueJeans CVI for MS Teams and I am wondering if it is possible with RealConnect
Well, it exists in blueJeans CVI which is not very dissimilar to Poly CVI.
Whether it is possible, that is the question. Poly does not mention it in the documentation
I guess it depends on whether it's a feature of the service, or merely some Powershell magic that's strictly Microsoft Based.
I don't believe Polycom supports this. I looked into the Microsoft documentation to see if there would be some PowerShell magic, but the TenantKey is generated by the partner (Polycom/BlueJeans) and not by Microsoft.
It seems that BlueJeans has created their own alias service to allow named rather than numbered TenantKey's. From MS perspective they will accept any string in that field. Seems like it might be a feature request to Polycom.
I am very new to Poly. Do you know how new feature requests are raised with them?
Do they have something like Microsoft's uservoice?
I believe that feature requests usually go back through a Poly Sales Engineer. There is also a feature request forum on the beta software portal. I have submitted this request to both.
The RealConnect Service does not support using a custom string to replace the Tenant Key string for calls it receives. Other CVI providers use their own solutions so I cannot comment on what they support or how they support it. In order for the call to work it must be placed to firstname.lastname@example.org or email@example.com (where xxxx is the Tenant Key and yyyy is the Conference ID).
The domain name in the Teams invitation can be customized though: