Re: Email Protocols - what can I turn off?

Adam in DC · ‎01-11-2021

Looking for best practices to reduce footprint around email protocols as they relate to meeting rooms and RealConnect and Trios and Group Series.

It appears that EWS is required.
I assume MAPI is required.
Can POP and IMAP be turned off?
What about SMTP?

Thanks.

jschertz · ‎02-19-2021

Adam, I'm not quite sure what the scope of this question is but in terms of a Trio connecting to a mailbox in Exchange Server or Exchange Online or the OTD service connecting on behalf of a device like a Group Series or Studio X series device the only protocol used is HTTPS via Exchange Web Services (EWS). The devices do not use SMTP, POP, IMAP, etc.

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Jeff Schertz - Principal Microsoft Solutions Architect [Blog]
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Adam in DC · ‎02-19-2021

Thanks Jeff. My motivation was around security hygiene - what can I turn off that I don't need. That's exactly what you answered.

Adam in DC · ‎02-19-2021

I had a second thought. Though the Poly device may not require MAPI - I assume MAPI will still be necessary in order to see a calendar in Outlook for desktop. If you turn off MAPI - then you'll only be able to manage the calendar via the web. That may not be suitable for many orgs.