Realconnect has been associated with our O365 Tenant. I tired to send a Teams and a Skype meeting, but didn't see anything added to the invite. It appears nothing regarding the Realconnect is being added to the invite. Is there a step that I need to complete outside of the powershell commands?
When you open the meeting invite and there are not any details being displayed, typically it means that the associated mailbox is stripping off information that the devices use to display meeting details and call info.
When you ran the powershell command Set-CalendarProcessing for the mailbox, did you use the -DeleteComments $false and -DeleteSubject $false? These must be set to false values, otherwise, meeting information will be stripped.
I have the same issue. Set-up per guide but when i create a new Teams meeting invite in Outlook, there's no VCT details added, only the usual Teams meeting info.
Is it required to add a licence to the user in office? Nothing in the guide but i know thats in the Skype for business guides.
If you haven't gone through all the PowerShell Jiu Jitsu explained here:
Especially this command:
Grant-CsTeamsVideoInteropServicePolicy -PolicyName PolycomServiceProviderEnabled -Identity "email@example.com"
Grant-CsTeamsVideoInteropServicePolicy -PolicyName PolycomServiceProviderEnabled
I struggled with this - because I thought you only have to apply the command to the room resource. But I found out, you have to apply it to the person creating the meeting request - so, in effect - everyone.
Prior to this - I really hadn't done any Powershell - so you'll need to get setup for that first. Hope this helps.