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Message error RealConnect

Occasional Visitor

Message error RealConnect

Hi , 


I have this message popups once i try to open outlook or by just trying to use polycom through my outlook.


Can i have a little explaination please .

Thank you

Polycom Employee & Community Manager

Re: Message error RealConnect

Hello @KOUROUA ,


welcome to the Poly Community.

Please contact our support team. Once you have solved this please return to this post and update with the solution.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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