Device: Trio 8800
F/W: 5.9.0.10869
Service, Sfb Online / RealConnect MS Teams Interop
When joining a MS teams meeting via real Connect there is no video being sent. Remote video is seen.
Issue likely to be the video codec being sent.
Debug logs attached.
<?xml version="1.0" encoding="UTF-8" standalone="yes"?> <!-- Application SIP Cedar 5.9.0.10869 10-Apr-19 15:52 --> <!-- Created 24-04-2019 07:42 --> <!-- Base profile Lync --> <PHONE_CONFIG> <!-- Note: The following parameters have been excluded from the export: btoe.PairingCode="" device.logincred.password="" tcpIpApp.ice.password="" tcpIpApp.ice.username="" --> <ALL btoe.pairingMode="Manual" device.logincred.user="meetingroom.trio8800@domain.com" device.set="1" dialplan.digitmap.lineSwitching.enable="1" exchange.meeting.realConnectProcessing.teams.enabled="1" feature.btoe.enabled="1" feature.fecc.allowLocalCameraFarEndControl="0" httpd.cfg.enabled="1" httpd.enabled="1" log.level.change.afe="5" log.level.change.auth="2" log.level.change.bfcp="0" log.level.change.nisvc="2" log.level.change.proxy="2" log.level.change.sip="0" log.level.change.sipp="0" log.level.change.sipt="0" log.level.change.wad="6" log.render.file.size="1024" lync.qos.dscpVoice="40" powerSaving.idleTimeout.offHours="5" powerSaving.idleTimeout.officeHours="15" reg.limit="3" tcpIpApp.ice.turn.server="mediaedgeGB1.online.lync.com" tcpIpApp.ice.turn.udpPort="3478" tcpIpApp.port.rtp.lync.audioPortRangeEnd="50019" tcpIpApp.port.rtp.lync.audioPortRangeStart="50000" tcpIpApp.port.rtp.lync.contentPortRangeEnd="50059" tcpIpApp.port.rtp.lync.contentPortRangeStart="50040" tcpIpApp.port.rtp.lync.videoPortRangeEnd="50039" tcpIpApp.port.rtp.lync.videoPortRangeStart="50020" video.codecPref.H261="8" video.codecPref.H263="7" video.codecPref.H2631998="5" video.codecPref.H264="1" video.codecPref.H264.packetizationMode0="6" video.codecPref.H264HP="3" video.codecPref.H264HP.packetizationMode0="4" video.codecPref.Xdata="9" video.codecPref.XH264UC="3" video.codecPref.XUlpFecUC="10" call.autoOffHook.2.contact="885387119@t.plcm.vc" call.autoOffHook.2.enabled="1" dialplan.2.applyToDirectoryDial="1" dialplan.2.digitmap="^.+@t\.plcm\.vc$" dialplan.2.digitmap.mode="regex" dialplan.1.lyncDigitmap.timeOut="5" mr.pair.uid.1="64167f2e1d15" msg.mwi.1.callBack="sip:meetingroom.trio8800@domain.com;opaque=app:voicemail" msg.mwi.1.callBackMode="contact" reg.1.address="meetingroom.trio8800@domain.com" reg.2.address="TeamsTest@domain.com" reg.1.auth.loginCredentialType="usernameAndPassword" reg.1.ice.turn.callAdmissionControl.enabled="1" reg.1.srtp.offer="1" reg.2.server.1.address="t.plcm.vc" reg.2.server.1.transport="TCPpreferred" /> </PHONE_CONFIG>
Hi Graham,
Your logs are not showing debug messages, please add:
log.render.file.size="10240"
log.render.level="0"