Trying to configure this in my new place but having some issues.
If I use the configuration template on the trio 8800 for Skype, calendars sync, webcam works , sound works. Everything is working except the Screen Sharing.
I'm assuming because we aren't using the RealConnect ?
Now if I configure the like the instructions that I was sent from Polycom with a basic profile and login to OTD, I can't seem to join the meetings because it complains that line 1 is unregister.
We don't have any Sip functionality in house, since we always used Skype for meetings.
So I'm wondering does having a SIP provider that will be able to connect to RealConnect mandatory ?
Can't we just use our Skype /Connect connection ?
If so, any ideas what I'm doing wrong ?
Thank you very much.
Hello @Vasco Coelho ,
Welcome to the Poly Community.
I suggest you get this into support.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.