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RealConnect Teams not receiving video on mobile

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RealConnect Teams not receiving video on mobile

Have an issue with anyone registered with a RealConnect license for Teams. User can join without problem but there is no video displayed. Content and audio works fine both ways. Meeting attendees can see the mobile users video, but not vice versa. Mobile user sees only local video.

 

No issues when joining non RealConnect meetings. Far end video displays correctly.

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Re: RealConnect Teams not receiving video on mobile

Bump...

If more info is needed, please let me know.

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