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TIP protocol doesn't work

Polycom Employee

TIP protocol doesn't work

Hi Team.

 

I just tested RCo365 call with CTS-3010.

I expect that panorama view appear on s4b client.

But, no panorama view and only center camera can be seen.

 

From CTS-3010 side, only center display works.

 

It seems like our RCo365 DMA template doesn't enable TIP protocol.

 

I am preparing POC. Please check this problem as soon as possible. 

 

Best regards.