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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎06-26-2012 04:23 PM

HP Recommended

Will there be updates for additional Android tablets?

The app says compatible with Galaxy Tab... it's not available for install on Galaxy Tab 2.

 

Model: gt-p3113

Android: 4.0.3

6 REPLIES 6

‎06-27-2012 12:37 AM

HP Recommended

Hello ,

welcome to the Polycom Community.

Currently only the following are supported:

 

Motorola XOOM™, DROID XYBOARD 10.1 by Motorola, and Samsung Galaxy Tab™ 10.1 tablet

 

I am unable to confirm any other models at present.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎06-28-2012 09:43 AM

HP Recommended

I've been using the Samsung Galaxy Tab 2 10.1 for about a month with no issues...  I've used it with various direct endpoints with and without CMA registration.   I was even able to trigger it from a separate Android application...  😉

 

It's not on the supported list (yet) but it does seem to work for me.

 

Cheers,

 

Gary M

 

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‎10-15-2012 11:29 AM

HP Recommended

Hi,

I have a galaxy tab 10.1, android 4.0.3 but install of realpresence for table is not available for this device.

Do you have any idea why I cannot install it?

 

Thanks in advance.

Héctor.

 

 

Was this reply helpful? Yes No

‎10-15-2012 11:32 AM

HP Recommended

Hello Hector,

welcome to the Polycom Community.

Sometimes Google Play restricts certain Software to be released in vcertain countries.

 

The Tablet is compatible but for some reason Google is not showing it in your country.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎10-15-2012 11:58 AM

HP Recommended

Hello Steffen,

 

Thanks for you quick answer,

It could be another factor for restrictions from google?

I have installed on the same country (El Salvador) on galaxy tab 10.1 and on another galaxy tab 2 10.1.

Buth I cannot on this specific device.

 

Is there a possiblity to download application and then install it?

 

Thanks.

Héctor.

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‎02-09-2015 06:42 AM

HP Recommended

Hi i have installed the realpresence in my tablet samsung. But when i call the numbers it dont work. In fact i dont know how to set the configurations and i would like to know if its possible use the realpresence from my tablet to make a call to a conference on the convencional polycom

@SteffenBaierUK wrote:

Hello ,

welcome to the Polycom Community.

Currently only the following are supported:

 

Motorola XOOM™, DROID XYBOARD 10.1 by Motorola, and Samsung Galaxy Tab™ 10.1 tablet

 

I am unable to confirm any other models at present.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

 

Was this reply helpful? Yes No
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