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CMA Licences

Occasional Contributor

CMA Licences

The Realpresence Mobile App is using multiple registrations / licences on our CMA: For each and every different IP-address another registration is created and kept alive. So if someone uses his / her client in five different networks I have five different registrations, each using a license even though only one system is active. I haven't found a way around this (wouldn't it be possible to use one license per device, based on it's MAC-address?) is there a setting I missed? Thanks in advance, Remi
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2 REPLIES 2
Polycom Employee

Re: CMA Licenses

Short of continuously monitoring the End Point monitor screen and deleting inactive devices there is no other way to currently resolve this that I am aware of.  The issue is known, however I suggest  contacting your reseller and submit a formal feature request.

Ken
Polycom
Sr. Product Support Technician
Message 2 of 3
Occasional Contributor

Re: CMA Licenses

Not the answer I was hoping for but thanks for letting me know. I will contact our reseller. Thanks!
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