• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
The Realpresence Mobile App is using multiple registrations / licences on our CMA: For each and every different IP-address another registration is created and kept alive. So if someone uses his / her client in five different networks I have five different registrations, each using a license even though only one system is active. I haven't found a way around this (wouldn't it be possible to use one license per device, based on it's MAC-address?) is there a setting I missed? Thanks in advance, Remi
2 REPLIES 2
HP Recommended

Short of continuously monitoring the End Point monitor screen and deleting inactive devices there is no other way to currently resolve this that I am aware of.  The issue is known, however I suggest  contacting your reseller and submit a formal feature request.

HP Recommended
Not the answer I was hoping for but thanks for letting me know. I will contact our reseller. Thanks!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.