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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

I have purchased a brand new license of RealPresence Desktop (NOT for iPAD or Android), and I need to install it on one of the laptops for testing purpose. 

 

I have done this before and 30-day trial period passed. I don't have any more laptop for testing, so my question is:

Is it possible to deactivate the license after some tests?

 

It is just for testing, and I don't want to lose a license.

 

How does it work? Does it allow another installation and activation after 30 days or so, without deactivating?

Thanks.

4 REPLIES 4
HP Recommended

Hello Stingray,

welcome to the Polycom Community.

Once the license is activated you cannot use it on any other PC.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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HP Recommended

Steffen,

Thank you for your reply.

Too bad there is no way to transfer a license to another PC.

HP Recommended

What if my hard drive fails?

 

 

HP Recommended

It is really unclear wether these licences can be reused or not, support says something in a post and something different in another.

 

I will just phase out this product in favor of skype. Small monthly fee, no hassle, install anywhere.

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