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Directory in RealPresence Mobile registered to CMA

Occasional Visitor

Directory in RealPresence Mobile registered to CMA

Hello

I am using Polycom RealPresence Mobile on iPad2 with registration to our CMA server, but logging in with local domain account.

Indeed CMA server is not integrated with Active Directory.

Is it possible anyway to see the CMA directory on the RealPresence mobile app ? I would like to see all corporate HDXs & VSXs which are also registered on the same CMA.

Thks

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OAVideoUSer

Message 1 of 3
2 REPLIES 2
Polycom Employee

Re: Directory in RealPresence Mobile registered to CMA

Two possibilities.

First:  Address Book entries may be available but they are not automatically displayed on the RPM. You have to search. Try typing in just one letter and see what you get.

Second: The CMA may or may not push the directory to endpoints. There is a setting in the address book settings.  Check with your CMA administrator.

Ken
Polycom
Sr. Product Support Technician
Message 2 of 3
Occasional Visitor

Re: Directory in RealPresence Mobile registered to CMA

Thanks Ken for the swift answer.

Endpoints are getting address books entries from the CMA, for sure.

I searched in RPM known endpoints and did not get any results.

If I launch a search with "local\" in the magnifying glass field, I see all entries of the Guest Address Book in the CMA, not the other corporate ones...

 

Message 3 of 3