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IOS Mobile App Iphone

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Occasional Contributor

IOS Mobile App Iphone

I might be missing something here but I cannot figure out how to change between the front and rear camera through the ios mobile app for Iphone.  Also I notced the picture does not rotate so I have to have the phone always on its side horizontal rather than being able to hold it upright vertically, any help on this would be appreciated.

 

Thanks

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: IOS Mobile App Iphone

Hello MattHumbert,

welcome to the Polycom Community.

I am not sure there is an option to swap and the horizontal layout is WAD as you want to use most of the screen aka 16:9

 

That is how a TV signal is broadcasting and watched on screens and TV's

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Occasional Contributor

Re: IOS Mobile App Iphone

Actually being able to swap the cameras between the front and rear is really important in providing complete functionality and I am sure is really easy to add.  I believe the same way on holding the phone up right and the video rotates to accomodate the phone position.  Having these functions enhances user preference and should be seriously considered especially with the development of these features being really easy to implement.

Message 3 of 4
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Polycom Employee & Community Manager

Re: IOS Mobile App Iphone

Hello MattHumbert,

Do you move your TV at home into an upright position just because someone likes to hold the phone that way ?

 

The RPM and RPD software is free and works as is and participating in a Video Conference where everyone else utilizes professional equipment might not appreciate you wanting to send the Video in an unnatural position.

 

We have information within the FAQ how to raise a feature request.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4