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IPAD mini support

Occasional Visitor

IPAD mini support

I've just installed the new release for Ipad Mini. 

Everything work well... I succeed in connecting to the plateform, but I'm not able to activate the arrow control panel (icon is grey). So I'm not able to select a conference room. All other button are OK.


Any ideas ? 



Message 1 of 2
Polycom Employee & Community Manager

Re: IPAD mini support

Hello Robin,

welcome to the Polycom Community.

I am unsure if I understand your issue but are you running the RPM in provisioned mode with a Polycom infrastructure (CMA or or RPRM)?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2