Plantronics + Polycom. Now together as Poly Logo

IPad2 issue with keyboard

Occasional Visitor

IPad2 issue with keyboard

IPad2 iOS 5.0.1 and version 1.0.4 OK to connect but when I am connected to a "bridge" asking for password or letters, I can only use the numerical keypad, not the full iOS keypad. I am stuck. Is it a known problem ? Thank you
Message 1 of 3
2 REPLIES 2
Polycom Employee

Re: IPad2 issue with keyboard

Not sure which bridge you are using but all Polycom bridges would only require DTMF numbers for an access code. There is no need for the keyboard.  The keyboard is available for placing a call to an E.164 address etc.

Ken
Polycom
Sr. Product Support Technician
Message 2 of 3
Occasional Visitor

Re: IPad2 issue with keyboard

Thanks. I am using sometimes a bridge with a CAFE room for testing and I did not know its number (9999#) so I wanted to use remote controls to browse the list (arrows) but of course they are nowhere to be seen on the iPad user interface ! Now I found the number.

Message 3 of 3