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Installation of Real Presence Mobile Android on Samsung Galaxy S III

Occasional Visitor

Installation of Real Presence Mobile Android on Samsung Galaxy S III

I have Samsung Galaxy S III Mobile.I have to install Real player mobile Android on it.I tried to install this application on mobile but it is asking Server Name, Username, password.I dont have server & username & password.I need information regarding what is server, username & password.How can i create server & username password in brief.
           When i did skip server name i was unable to call.I have to configure SIP on it.These tabs like SIP was by default disable and i was unable to configure it.I visited your website & followed steps but i am getting trouble as i explained.
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Polycom Employee & Community Manager

Re: Installation of Real Presence Mobile Android on Samsung Galaxy S III

Hello avadhutpatil8,

welcome to the Polycom Community.

This is a good opportunity to raise the awareness of existence of the new FAQ => here <=.


The Username & Password are only needed if used in provisioned mode. If in standalone mode (skipped Username & password) the software has certain limitations.


Please check the FAQ and the relevant Release Notes.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2