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Is there a RealPresence Mobile iPhone 4S app that does not requires a server name ?

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Occasional Visitor

Is there a RealPresence Mobile iPhone 4S app that does not requires a server name ?

When I download the Polycom RealPResence iPad 2 app and configure it (username & password), it works great.

 

But when I downlod the Polycom RealPresence Apple iPhone 4S app, it requires a domain \ servername and usename & password. 

 

I'm looking for an iPhone 4s app that works the same as the iPad 2 app (no server name needed).

 

Any ideas or suggestions?

 

Thx.

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Polycom Employee & Community Manager

Re: Is there a RealPresence Mobile iPhone 4S app that does not requires a server name ?

Hello itguy,

 

welcome to the Polycom Community.

 

Please ensure you read the Release Notes for the app => here <=

 

Quote:

 

Q: Will basic IP dialing work for all supported devices?
A: Basic IP Dialing is available for all supported tablets at the time of release. The iPhone 4S does not operate under the basic IP dialing mode and requires a minimum connection to the Polycom CMA series management server.

 

The iPhone 4s Version currently cannot be used as a stand alone device without a CMA Server.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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