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HP Recommended

When I download the Polycom RealPResence iPad 2 app and configure it (username & password), it works great.

 

But when I downlod the Polycom RealPresence Apple iPhone 4S app, it requires a domain \ servername and usename & password. 

 

I'm looking for an iPhone 4s app that works the same as the iPad 2 app (no server name needed).

 

Any ideas or suggestions?

 

Thx.

1 REPLY 1
HP Recommended

Hello itguy,

 

welcome to the Polycom Community.

 

Please ensure you read the Release Notes for the app => here <=

 

Quote:

 

Q: Will basic IP dialing work for all supported devices?
A: Basic IP Dialing is available for all supported tablets at the time of release. The iPhone 4S does not operate under the basic IP dialing mode and requires a minimum connection to the Polycom CMA series management server.

 

The iPhone 4s Version currently cannot be used as a stand alone device without a CMA Server.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
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