Plantronics + Polycom. Now together as Poly Logo

Is there a RealPresence Mobile iPhone 4S app that does not requires a server name ?

Occasional Visitor

Is there a RealPresence Mobile iPhone 4S app that does not requires a server name ?

When I download the Polycom RealPResence iPad 2 app and configure it (username & password), it works great.

 

But when I downlod the Polycom RealPresence Apple iPhone 4S app, it requires a domain \ servername and usename & password. 

 

I'm looking for an iPhone 4s app that works the same as the iPad 2 app (no server name needed).

 

Any ideas or suggestions?

 

Thx.

Message 1 of 2
1 REPLY 1
Polycom Employee & Community Manager

Re: Is there a RealPresence Mobile iPhone 4S app that does not requires a server name ?

Hello itguy,

 

welcome to the Polycom Community.

 

Please ensure you read the Release Notes for the app => here <=

 

Quote:

 

Q: Will basic IP dialing work for all supported devices?
A: Basic IP Dialing is available for all supported tablets at the time of release. The iPhone 4S does not operate under the basic IP dialing mode and requires a minimum connection to the Polycom CMA series management server.

 

The iPhone 4s Version currently cannot be used as a stand alone device without a CMA Server.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2