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No bitrate 1mbps for 720p video

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Occasional Visitor

No bitrate 1mbps for 720p video

On my tablet Samsung SM-T385 and the mobile phone XIAOMI MI4C installed version of "RealPresence tablet" 3.9.
In the application network settings, the maximum possible bitrate is 512 kbps. How to set the bitrate of 1 mbps to support 720p video?

In Android Release Notes, I see that the support for 720p video with a bitrate of 1mbps is claimed.
In the application there is no menu item Setting -> Features and I can not enter the code to activate the Test Features.

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: No bitrate 1mbps for 720p video

Hello @sergey47,

welcome to the Polycom Community.

Most likely these are options only available when registered to a Polycom Infrastructure. Is this a standalone installation ?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Occasional Visitor

Re: No bitrate 1mbps for 720p video

What does a separate installation mean? The application was downloaded from the PlayMarket. How to register in the infrastructure? I have a registration only on the support.polycom.com

Message 3 of 4
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Polycom Employee & Community Manager

Re: No bitrate 1mbps for 720p video

Hello @sergey47,

Polycom ResourceManager and or Polycom Cloud. If you do not have them then these options are not available or supported on your device.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4