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Not able to save password on RPM

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Frequent Visitor

Not able to save password on RPM

Hi,

 

Option of remember password under sign tab in RPM does not work, hence not able to save credentials on RPM.

 

Please confirm if this feature even work or not ?

 

Best Regards

Amitesh Ranjan

3 REPLIES 3
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Polycom Employee & Community Manager

Re: Not able to save password on RPM

Hello @Airtel VC Team,

welcome to the Polycom Community.

It is always useful to include the currently used Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .

In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.

Is this using any Polycom Infrastructure products or as a standalone application?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Polycom Employee & Community Manager

Re: Not able to save password on RPM

Hello all,

as the original poster never got back please be advised that if this is being used with a Polycom RealPresence Resource Manager 10.1 or later there is an option that needs to be set:

 

RPRM_enableToStorePassword.png

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 4
Highlighted
Occasional Visitor

Re: Not able to save password on RPM

why do you have to be crazy about this setting?
was not it easier to set save password as default?
anyway thanks, this post was helpful for RPM 3.8 and 3.9
regards
Diego Forestiere

Message 4 of 4