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Real Presence Desktop 1080p resolution

Occasional Contributor

Real Presence Desktop 1080p resolution

Does the Real Presence Desktop software support 1080p resolution ?


Currently using Real Presence Desktop with Aver VC520 camera but it would appear that video is no higher than 720p.





Scott Cummings


Message 1 of 3
Polycom Employee & Community Manager

Re: Real Presence Desktop 1080p resolution

Hello Scott Cummings,

welcome to the Polycom Community.

The Real Presence Desktop does only support 720 at present.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Message 2 of 3
Occasional Contributor

Re: Real Presence Desktop 1080p resolution

Thanks for that, To be honest I don't think we are even getting 720p after talking to my collegues in IT Support, Is there a way to force it to use 720p output either in the registry or some configuration file ?



Scott Cummings


Message 3 of 3