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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎04-19-2013 03:18 AM

HP Recommended

Hi

 

We have installed the real presence app on our iPad 2. We could not make any connection even with wifi or G3. None of them worked. We try to connect to our HDX 8000 system.

 

OS 6.1.3

Real Presence 2.3-33448

No gateway keeper

simple access through H.323

no SIP

WLAN / G3/G4 setting are ok.

 

Is there any useful tipp how it is possible to connect with a internal wifi connection ? Any settings needed on the firewall?

 

Thanks a lot for any help.

 

Best regards

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-19-2013 03:24 AM

HP Recommended

Hello Sfrti,

welcome to the Polycom Community.

The RealPresence Mobile support page contains the release notes which list the Inbound and Outbound Ports => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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1 REPLY 1

‎04-19-2013 03:24 AM

HP Recommended

Hello Sfrti,

welcome to the Polycom Community.

The RealPresence Mobile support page contains the release notes which list the Inbound and Outbound Ports => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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