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[RealPresen​ce Mobile / RPM 3.5] DTMF detection problem

Occasional Visitor

[RealPresen​ce Mobile / RPM 3.5] DTMF detection problem



I have a problem with the RealPresence Mobile app when I try to join a multipoint conference.


Indeed in order to reach the multipoint conference with some HDX 6000, I have to type a conference ID with the DTMF keypad, but the tones are not detected, that's why the typing of the conf ID is impossible.


Currently, I'm not able to join a multipoint conference with my smarphone (Samsung Galaxy S6), which is very annoying.


Thank you in advance.


Best regards,


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