I need help about a customer RealPresence Desktop for Mac solution.
I suppose this problem would come from a parameter related to the current user because when it is logged on to another session, it does not have this problem.
Reinstalling does not solve this problem. How do I fix this user-related issue?
Were you able to get this resolved and, if so, how?
What do the DMA/RPRM logs show when comparing a good/bad user login/call?