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HP Recommended

Hello,

 

the Connection between a realpresence Mobile application from an ipad/iphone to an internal CMA Desktop hold only 90 seconds. After that, it stops and it looks like a normal disconnect, without any error message.

 

We are using a CMA 4000 and a VBP 5300ST in our network. A connection between an external CMA Desktop and an internal CMA Desktop can hold longer than 30 minutes.

 

Is there a difference between the connection of a realpresence Mobile and a CMA Desktop to a internal CMA Desktop?

 

Do you need any more Information from me?

 

Best regards

Adam R.

2 REPLIES 2
HP Recommended

Does the RPM system use a router with a 90 second H.245 timeout?

HP Recommended

Excuse me for late answer. It was an intern W-Lan problem. It had nothing to do with the Firewall or a polycom hardware.

 

Best Regards

Adam R.

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