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[Software] RealPresence Desktop and RealPresence Mobile v3.8

Polycom Employee & Community Manager

[Software] RealPresence Desktop and RealPresence Mobile v3.8



RealPresence Desktop and Mobile 3.8 has been released. Links to software and release notes are below.


  • What’s New for RealPresence Desktop Version 3.8 –
  1. Support for Receiving 1080p People Video
  2. Support for 1080p Content
  3. Sign-in Domain Automatic Detection
  4. Disable Remember Password Feature
  5. Automatic Face Brightness Adjustment
  6. Dropped Support for Polycom Concierge
  7. User Interface Optimization
  8. Controlling meeting using the Touch Bar (Mac)
  9. Blurring Background Feature Available as a Test Feature


  • What’s New for RealPresence Mobile Version 3.8
  1. Support for receiving 1080p content
  2. Disable Remember Password feature
  3. Dropped support for Polycom Concierge
  4. Startup Option Settings on Apple iPad
  5. Use Apple Siri to launch RealPresence Mobile on Apple iPhone


  • Upgrade key is not required –

An Upgrade Key or new license will not be required for this release

  • Released to Manufacturing or Web Only –

Web (RP Desktop, RP Mobile Android)

Mobile Apps available via Google Play and Apple Store

Posted on RealPresence Mobile Support Page

  • Distribution –

Posted on

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
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