Plantronics + Polycom. Now together as Poly Logo

[Software] RealPresence Mobile 3.10.1

Polycom Employee & Community Manager

[Software] RealPresence Mobile 3.10.1

Product Announcement:             


  • RealPresence Mobile 3.10.1 is available for download


Included in this Release:

  • RealPresence Mobile 3.10.1 provides new option for sharing customer information with Polycom
  • After upgrading your Android version of the phone to 9.0, you may lose audio for a while when joining a VMR call from RealPresence
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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