Plantronics + Polycom. Now together as Poly Logo

There is a problem when i use realpresence mobile, I can not install software

xiajunbin
Occasional Visitor

There is a problem when i use realpresence mobile, I can not install software

 我想咨询下你们有个软终端real presence mobile version:2.3-33448,在你们官网上我下载到

我的小米手机上,是可以使用的,但我这有一个android版本

2.34的,安装不了,请问你们有比较低版本的POLYCOM软终端吗,谢谢

 

There is a problem when i use realpresence mobile, I can not install software,my android version is

2.3-33448,can you support it

or do you have an old version?

thank you

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: There is a problem when i use realpresence mobile, I can not install software

Hello xiajunbin,

welcome to the Polycom Community.

I do not believe that we support Gingerbread (2.3). Usually the release notes tell you the supported Version.

 

Check the FAQ section within this forum for more details.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
xiajunbin
Occasional Visitor

Re: There is a problem when i use realpresence mobile, I can not install software

thank you
Message 3 of 3