Plantronics + Polycom. Now together as Poly Logo

about RealPresence Mobile address book

Occasional Visitor

about RealPresence Mobile address book

Please advise how can I save contact list in RealPresence Mobile? It seems that only can keep recent calls. Thanks


Message 1 of 2
Polycom Employee & Community Manager

Re: about RealPresence Mobile address book

Hello Frankxufeng,

welcome to the Polycom Community.

This is a good opportunity to raise the awareness of existence of the new FAQ => here <=.


Certain features only work if used in provisioned mode. If in standalone mode (skipped Username & password) the software has certain limitations.


Please check the FAQ and the relevant Release Notes.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2