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domain call to SRV record doesn't work

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Occasional Visitor

domain call to SRV record doesn't work

Hi everybody.

 I'm trying to place a call to a domain name, i.e. "mycompany.com". The domanin name is resolved by a public DNS server in a SRV record, with the following services:

 

_sips._tcp.mycompany.com. 86400 IN SRV 10 10 5061 01.mycompany.com
_sips._tcp.mycompany.com. 86400 IN SRV 10 10 5061 02.mycompany.com.
 
_sips._tls.mycompany.com. 86400 IN SRV 10 10 5061 01.mycompany.com.
_sips._tls.mycompany.com. 86400 IN SRV 10 10 5061 02.mycompany.com.
 
_sip._tcp.mycompany.com. 86400 IN SRV 10 10 5060 01.mycompany.com.
_sip._tcp.mycompany.com. 86400 IN SRV 10 10 5060 02.mycompany.com.
 
_sip._udp.mycompany.com. 86400 IN SRV 10 10 5060 01.mycompany.com.
_sip._udp.mycompany.com. 86400 IN SRV 10 10 5060 02.mycompany.com.
 
_sip._tls.mycompany.com. 86400 IN SRV 10 10 5060 01.mycompany.com.
_sip._tls.mycompany.com. 86400 IN SRV 10 10 5060 02.mycompany.com.

 

The 2 records  01.mycompany.com and 02.mycompany.com are then resolved in 2 type A records, pointing to gatekeepers ip address.

 

If the call is placed towards the domain name "mycompany.com", the realpresence client sends a DNS type A query, and then it can't resolve the domanin (if a call is placed directly to the domain name, IVR will respond).

If the call is placed towards <conference id>@mycompany.com, the realpresence client sends a DNS SRV query, and it works fine.

 

I would like the client to send an SRV query in domain name call.

 

Is this the right behavior? Other clients seem to send type SRV query also in a domain name direct call, so seems to be a polycom behavior.

 

I'm using 2.2-31634 release with Ipad 2.

 

Thanks!

 

When I

 

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Valued Contributor

Re: domain call to SRV record doesn't work

i think the string you are trying to pass is not correct,the string you are trying to pass which is confrenceid@domain name,try to connect with domain##confrence id as in my case i would dial video.religare.com##841001 Regards Yash Pal
BR
Yash
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