I set up a Polycom 8800 like other two devices i have in company that logged succesfull.
In this devices when i log with skype, like the other 2, the system log me that message:
"Skype for Business authentication failed. Please log in again."
Polycom version: 18.104.22.16806
did you activate OAuth on your tenant? https://support.polycom.com/content/dam/polycom-support/products/voice/polycom-uc/other-documents/en...
If you need more support, give us more info (logs, backup). Which version ist installed in working Trios?
Jan 17, 2017 Question: How can I troubleshoot simple Skype for Business, Office365 or Teams issues?
Resolution: Have a look => here <=
This is the log after the trying to log:
1111141215|cfg |4|00|Prm|Invalid index 0 for array reg.X.address 1111141215|cfg |4|00|Prm|Web configuration: Unknown parameter "reg.0.address" found, ignoring. 1111141215|cfg |4|00|Prm|Invalid index 0 for array reg.X.auth.loginCredentialType 1111141215|cfg |4|00|Prm|Web configuration: Unknown parameter "reg.0.auth.loginCredentialType" found, ignoring. 1111141215|cfg |5|00|RT|cfgRtUpdateLoginCredentials: executing. 1111141215|cfg |5|00|RT|cfgRtUpdateLoginCredentials: mode = Host. 1111141215|cfg |5|00|RT|cfgRtUpdateLoginCredentials: flash LoginCredentials valid 1111141215|so |4|00|[soRegistrationC] Login Credentials valid causing SoRegEventLine Changed 1111141217|cfg |5|00|Prm|Parameter acd.reg requested type 0 (UInt) but is of type 2 (SInt) 1111141217|sip |*|00|Sip Unregistering user:email@example.com display name:Meeting Rovereto authorizing user name:'' index value:0 1111141217|sip |4|00|SipRemoveMonitoredUser : CSTA Line Not Found 1111141217|sip |*|00|SipUserRemove: user 0 being removed. 1111141217|usbpp|4|00|[PpsUsbC]: OnEvReg Accepted 1111141217|kiosk|4|00|[PpsKioskC]: OnEvReg Accepted 1111141217|cfg |5|00|Prm|Parameter acd.reg requested type 0 (UInt) but is of type 2 (SInt) 1111141217|sip |*|00|Sip registering user:firstname.lastname@example.org display name:Meeting Rovereto authorizing user name:'Using Login Cred' index value:0 1111141217|utilm|4|00|uBLFUnCompressed: File /data/polycom/ffs0/Config/Local/WebTicket/0/sip.usr doesn't exist or is empty 1111141222|sip |*|00|User removed 1111141225|copy |4|00|Configuration of URL failed 1111141225|copy |5|00|At sendStatusToUptimeAnalytics -> Error getting config from url '(null)' 1111141225|cfg |4|00|Prov|Could not download file 64167f4fcafb-web.cfg 1111141225|cfg |4|00|Prov|Uploading phoneWeb.cfg failed 1111141225|cfg |4|00|Prov|Update configuration failed 1111141823|cfg |*|00|Core|Delaying upload of 4 core files"
Hello @Gianluca Anversa ,
Welcome back to the Poly community.
Some or a couple of your old post(s) or reply(s) to them => here <= are still open/pending as you have not marked these as "Accept as a solution" or at least provide some form of feedback or answer.
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Could you therefore kindly go over them and mark or answer as appropriate?
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