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Adding Skype For Business to Realpresence Trio

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Occasional Visitor

Adding Skype For Business to Realpresence Trio

Hi there,

I have got our new Realpresence Trio Set up for our 3cx SIP system and this works great, however I would like to also set up Our Skype For Business Office 365 on the device as well, how do I go about doing this without removing our standard phone configuration

 

Thanks

 

 

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: Adding Skype For Business to Realpresence Trio

Hello RSVisarc,

welcome to the Polycom Community.

The community's Skype FAQ contains this post here:

 

Jan 25, 2016 Question:How many Lines can I register using Polycom phones with Lync Server / Skype for Business server ?

Resolution: You can register only one line when Lync is set as the base profile on the phone.

 

At present there is no option to have a dual registration.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Visitor

Re: Adding Skype For Business to Realpresence Trio

So the phone can either be a Skype for Business Phone or a SIP phone but not both?

 

Not really how it is advertised

 

 

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: Adding Skype For Business to Realpresence Trio

Hello RSVisarc,

yes that is correct. It is either a single SIP registration or a single Skype for Business / LYNC.

 

The datasheet => here <= clearly states:

 

  • 1 line (registration)

I am unable to discuss any future enhancements as this would require a Non Disclosure Agreement / NDA to be in place.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4