Plantronics + Polycom. Now together as Poly Logo

BTOE Softkey on VVX handset

Occasional Advisor

BTOE Softkey on VVX handset



We use Polycom BTOE with VVX Handsets, and would like to add the button to pair BTOE with the computer as a softkey on the VVX on the front screen.


I did a search and was not able to find any documentation on the commands that BTOE uses to edit our config file.


Can anyone advise or point to any documentation for me regarding BTOE commands?




Message 1 of 3
Polycom Employee & Community Manager

Re: BTOE Softkey on VVX handset

Hello Richard_Mace,

welcome back to the Polycom Community.

Did you ever solve this issue => here <= or follow up with a Polycom reseller as advised?


I am not beware of a directly programmable softkey directly for BToE and I will make the relevant product managers aware of this request so they can reach out to you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Occasional Advisor

Re: BTOE Softkey on VVX handset



Yes, the old issue did get resolved, i have updated this.


Thank you in regards to trying to find out about a BTOE button

Message 3 of 3