• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-11-2016 01:33 PM

HP Recommended

We've recently upgraded our vvx600 phones to firmware 5.4 and need to upgrade our BToE software from 3.0 to 3.3

 

I can manually uninstall the 3.2 software, reboot and then successfully install 3.3.   Looking to automate the process for an enterprise wide deployment, but running into difficulties trying to get around the necessary reboot.  Anyone come up with a process that can stop/remove the service, remove software and then allow for the 3.3 install?  I'm using Landesk and want to package he deployment.

 

Thanks in advance for any help or direction.

1 REPLY 1

‎04-20-2016 02:07 PM

HP Recommended

Hello Gerry Katz,

welcome to the Polycom Community.

The BToE Installer is a standard windows based MSI installer. So we can install it from command-line (with no GUI) also using windows commands.

 

Our BToE installer will not require any reboot until unless if you specify in command-line while executing.

 

Please check => here <= for more details.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.