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BTOE - automatically log out of phone

Highlighted
Polycom Employee & Community Manager

Re: BTOE - automatically log out of phone

Hello Jack,

I had already replied to your post => here <= and provided advise on how to compare the backups of the phones affected.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 11 of 16
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Occasional Visitor

Re: BTOE - automatically log out of phone

Hi

 

Where do I find the Feature  "feature.lyncbtoe.auto.signin.signoff.enabled="  Is it stored in the configuration file on the phone?

 

Is it something that can be manually edited.  I have Polycom VVX 410 handsets using software 5.4.0.10182.

Message 12 of 16
Highlighted
Polycom Employee & Community Manager

Re: BTOE - automatically log out of phone

Hello Martin,

welcome to the Polycom Community.

I have moved this whole post to our dedicated Skype for Business section.

 

Secondly the parameter in question is called:

 

feature.lyncbtoe.autosignin.signoff.enabled

 

You can find it within the \Config directory within any firmware download since UC Software 5.0.0 within the lync.cfg template file.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 13 of 16
Highlighted
Occasional Visitor

Re: BTOE - automatically log out of phone

This feature and its title is a little misleading.

 

To auto log off the phone, one of the following actions must take place on the PC:

 

  • Log off the PC
  • Exit the BToE application

Doing any of the above will log the phone out - it doesn’t work just exiting/signing out the Lync / SFB Client.

 

 

 

Message 14 of 16
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Occasional Visitor

Re: BTOE - automatically log out of phone

Where can i download the cfg file?

Message 15 of 16
Highlighted
Polycom Employee & Community Manager

Re: BTOE - automatically log out of phone

Hello MarkNL,

welcome to the Polycom Community.

With each firmware download you can get these files or simply create a file yourself which you can import.

 

Example:

<test feature.lyncbtoe.autosignin.signoff.enabled="1" />



Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 16 of 16