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BToE solution with Microsoft Teams ?

Occasional Visitor

Re: BToE solution with Microsoft Teams ?

An update on this topic as I just moved our users to Teams Only mode:


  1. BToE incompatibiliy - the biggest reported issue is the fact that users need to manually unlock the phone. I think this can be resolved by Polycom regardless of any other interaction with Teams. As long as the BToE is paired (not necessary Activated) it should be possible to achieve this.
  2.  It turns out that if you have users without a Phone System license from Microsoft they will not be able to receive P2P calls (internal calls) on the Polycom phones. They can search and call internal users from the Polycom phones. I realise this is probably a Microsoft issue but for now 3PIP phones are not a good experience on Teams Only mode!

Polycom, please look #1 


Thank you.

Message 11 of 12
Polycom Employee & Community Manager

Re: BToE solution with Microsoft Teams ?

Hello @NCR ,


Welcome back to the Poly Community.


I believe I already answered all your questions > here < and I have no additional comments.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 12 of 12