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Better Together for virtual computer?

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Occasional Contributor

Better Together for virtual computer?

Dear Sir or Madam,

 

We face a choice when it comes to Polycom telephony.
At fairly large proportion of computer is with us virtualize.
The request of the Board provides that all employees have a Polycom phone and Lync client.
On the hardware computer we have collected in respect of Polycom Lync Better Together and good experience.
In the Virtual environment, there seems to problems with Better Together.
The reason is that the hardware client has a MAC address, but the virtual machine to another.
Is there a solution?

We staked Lync 2013, Polycom phones VVX310 and VVX 410

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Polycom Employee & Community Manager

Re: Better Together for virtual computer?

Hello helpdesk@vulkan.com,

welcome to the Polycom Community.

We are unable to discuss future software plans or features within this public community as a Non Disclosure Agreement is required to be in place.

 

Could you kindly provide me with your complete contact details via the community mail so I can get a Polycom sales representative to work with you?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: Better Together for virtual computer?

Hello helpdesk@vulkan.com,

welcome to the Polycom Community.

We are unable to discuss future software plans or features within this public community as a Non Disclosure Agreement is required to be in place.

 

Could you kindly provide me with your complete contact details via the community mail so I can get a Polycom sales representative to work with you?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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