I have an issue in the Trio RealPresence Trio Visual+, on the setting,network,TLS,Certificate Configuration:
the CA Certificates always disappear automatically,sometimes one day after, sometimes two days after,but in the same option of Trio 8800, the CA Certificates will not disappear,I used the Skype and SIP phone hybrid model.
following is the version of RealPresence Trio Visual+ :
Polycom - RealPresence Trio 8800 :
Solved! Go to Solution.
welcome to the Polycom Community.
First of all you are not running a currently supported software. You should be on UC Software 5.5.4. The software your device is running was withdrawn by Polycom but our partner Microsoft has not yet removed this from their servers.
The community's Skype for Business FAQ contains this post here:
Feb 02, 2016 Question:How can I prevent a Polycom VVX Business Media Phone to be downgraded / upgraded automatically via Skype for Business and/or Office365?
In addition, other than 802.1x or manual IP settings the Visual+ does not require any configuration or certificates to operate with Skype for Business and receives all configuration from the Trio itself.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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