Hello, Trying to get a CX3000 to work and all I get is Sign-in Error: Cannot download certificate becasue domain is not accessible. If the problem continues, contact your support team.
I'm doing the setup via the USB to my PC running Skype for Business 2015. I suspect my issue is we actually use a hosted Lync service provided by a Compnay called Arkadkin, however I am not sure how to get past the error.
Polycom and other manufacturers produce these optimized for Microsoft® Lync® devices after a reference design and the embedded OS running on the phones is provided, supported and maintained by our partner Microsoft®.
You therefore may want to reach out to the Microsoft® community and / or Microsoft® support directly instead as this is the most direct and efficient path.
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The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer. Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.